Jet Airways has been better to me so far. Even IndiGo as well as Spice Jet. To place orde in preference based on certain parameters, like In-Cabin Food, Customer handling, service in Airports, I would
put Jet Airways as a good service provider, basis my personal experience in the recent past, flying some thousands of miles in it.
But, yes, admit, there are areas of improvement that varies in degrees for corrective measures-for all the Airlines service provider. Which we hope, these Airlines shall start working more proactively-which shall mar their brand image as well differentiating their brand in the minds of the user.
The ore congested the Airports become,it is certainly going to be a larger issue going to loom in the baordrooms of all these Airlines. And, till we put a better infrastructure backbone in place,this low-cost airlines are not going to make any profits-meaning-they are going to find it difficult to provide quality service with quality people. People are going to be the main ingredient who-through their customer service are going to make or break this Airlines image-which might prove fatal /cruicial for their loss/success.
And, with mergers and acquisition starting off, consolidation is going to come in-which means synergy need to exist in business models to move together successfully understanding the cultures-which is also going to become an imporatant issue.
Keeping all this, would feel tempted to move the pointer in favour of Jet Airways presently.
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No. of times flown on this Airlines:
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Between 4 - 6
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Class flown most frequently:
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No Comment
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