Travelling with Jet Airways can easily end up in nothing but big trouble. From bad experience at Kathmandu airport on the way to New Delhi, I cannot recommend this airline. The unprovoked offload off
the flight and the missed connection flight involved were the starting point of a 36 hour lasting drama.
The station managers of Jet Airways were apparently obliging and cooperative but turned out to be obviously incompetent and over-challenged by the task to quickly organize a substitute flight. The Jet Airways manager responsible for New Delhi was in Bangkok and could not be reached at any time because his cellphone was switched off.
Only after long and laboured negotiations and insistent pressure from the flight passengers’ side, a solution was found: one and a half day too late and at the expense of everybody’s nerves and unscheduled financial costs. The airline planns to join the Star Alliance; after incidents as mentioned above this should be thought about twice.
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No. of times flown on this Airlines:
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Between 1 - 3
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Class flown most frequently:
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Economy Class
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