I recently visited Port Blair with my wife & 7 year old daughter. My daughter is very naughty & hard to tackle in the sense that she won’t listen & do things of her own. We got late to Chennai Airport while traveling to Port Blair. The check in was smooth where one of the attendant told that we have been waiting for you to board in a very polite manner. The other attendant inside aircraft sensed our problem & she engaged my daughter with a small gift. My daughter kept that colour pencil & a drawing book to color now & then. While serving food also the attendant was patient to treat her as she liked. This made us happy as she was in a very good mood. We enjoyed a lot at Port Blair & returned by Jet to Chennai. It was a real good jouney for us.

This is the satisfaction of a very important Customer CTQ. The need if attended in time has great value & we had a great time flying in with Jet.

No. of times flown on this Airlines:	Between 4 - 6
Class flown most frequently:	Economy Class