Jun 19, 2012 12:28 PM
16072 Views
Please do Not purchase INSTO HOT CHimney & Hob from this shop[ It is close to Pebbel Bay Apartment main road, Samarth Enterprises
# 1/B Outer Ring Road
Near Big Bazaar
Bengaluru 560094 ]I have purchased many appliances in bangalore, but this has been my worst experience. The Manager Prashant and the Sale Person Yeswant, when at their shop make you feel like you will given the best after sales experience and Elica, Faber, Gilma have bad product quality and extremely bad service and if you really want to purchase these brands he can get his friends who work for these brands to sell them at a less price however he cannot guarantee good service....but my experience with Insto Hot just after the money was paid has been a horror.....even before they installed the product I knew I had taken made the wrong decision.....I even told them that I want this combo returned and my money back ....but the Duo cooked up a plan and kept blaming each other for the delay...its been less than a 21 days and the installation is still not completed and a burner does not work....
Once the money has been paid, they don't care about the situation and keep asking you to repeat the issue like they are not aware of it and keep blaming each other for the delay. I am making it a point to write a review cause I believe all of us save money& take the time to make the right decision, cause in todays' busy world it is very difficult to make a trip to the vendors shop to complain every single day, which is why it important to purchase a product that provides good service and good product quality. But it becomes difficult to make a choice when there are fake promises being made by some less known names like insto hot....I took a risk and purchased the chimney+hob and it is my duty to inform buyers about my experience so that you can make a informed decision.