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50%
2.25 

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Bangalore India
Worst service and false promises
Nov 18, 2016 01:33 PM 5752 Views

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I bought both stove and chimney on friend recommendation.


They made tall promises when it is bought. Within one year, one of the stove knob broken. Could not get the replacement, so I stopped using one of the burners.


After 1 year, chimney started making weird sounds. First of all, I chased them 10 times to come and look at it. I had to goto their shop and request for service. They told me that it is under lifetime warranty and I need to pay only for parts.


When the technician turned up, he started demanding service charges. I have no problem in paying if it is policy, but I should have told when I asked about the charges. I felt like cheated and never recommend this brand anyone again.


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