Just wanted to share my last experience with Indigo Airlines.
I was on a trip with my partner to Goa. Our initial experience was pretty nice at the check in counter. IT was very quick and the staff who attended us from the other side of the desk was very courteous. I had few questions about the check in baggage and they were prompt with their responses.
In the flight experience was very comforting and good. Thanks to the crew who were on top of their toes to attend even minutest of the customer's need. True representation of customer service and professionalism.
Thanks to our pilots that we landed in Goa on time. Keep doing what you do today Indigo .respecting the customer's need will certainly take you a long way!