I have booked two Harry Potter Books with Indiaplaza on 3rd June 2007.  One to be delivered in the outskirts of Bangalore and the second to Trivandrum.  The Trivandrum book was delivered on Sunday itself.  However, I am still waiting for the second book to be delivered in Bangalore. It is three days since the book has been released and NO DELIVERY! I am unable to reach india plaza on their helpline no.  I have been trying since 9.30 this morning.  They are not responding to the emails that I have sent them. 
Very disappointing, considering the fantastic marketing promises they made prior ro the release of the book.  I have been using fabmall/ indiaplaza since April 2003 and have not faced any problems with them till date.  Why now??? Do we have an alternate way to contact them?
Also, if we had a better tracking system for the items that we have ordered, we would have a better idea of whats happening.  This suspense is killing!
Update:25th July: Book finally delivered to the Bangalore destination at approx 5 pm, after numerous calls to DTDC courier.  Indiaplaza sent me an email stating that there was an unavoidable delay that caused my book to be delivered on the 5th day after release.