I ordered some nice Haldiram sweets using this website to be delivered on 19th Apr 2008. Money was immediately charged to my credit card. But the order was not delivered. Instead on 21st Apr 2008 some cheap mawa-barfi were delivered. You can’t even email them directly as you have to log in to their website and then write message. They do not respond to you after saying that they "will look into the matter". Other times their website mailing system does not work. I called them up (from US to India) and they asked me to send email. These people are fraud. Do not ever think ordering anything from them.

I am going to dispute the charges on my credit card.

Is there a legal system where this website can be reported? Please do let me know

Does anyone have any luck in getting money back from these people? Please advise.