First thing is to avail the loan you should bribe them. Otherwise they don’t even look at your application. And they don’t even care about asking customer to fill the contact details. They filled some random contact details in their form and just handed the account number. And the very worst part is reaching the customer service is like reaching god. They never pickup the calls, no customer support for NRI timings. And when I send a feedback email, responds after 3 days with useless response. I can go with negative ratings if it’s available