indiatimes.com is a BIG name in India but they are in sorry state... especially the shopping at indiatimes is too bad to even think of.

I have ordered some flowers for one of my friend to get delivered on February 25th... It was charged under express delivery and was supposed to be delivered at 25th. But it is not delivered yet even after 3 days... Send 2 reminders for tracking the order but there is a no response from them... The website does not have any link to track the order or call someone... As a helpline there is a feedback section and that is all.

I am not sure whom to contact for Rs. 1100/- and also it embrassing that your loved ones does not get the gift when expected... Anyway, i need to see what to do with my order but I would suggest you that DO NOT try shopping at indiatimes.com ever