Dec 26, 2016 03:15 PM
4338 Views
(Updated Dec 28, 2016 03:11 PM)
Hi Guys,
I got idea net setter in July 2016 with a 5GB plan. The connection was ok initially. But after two months I started facing problem. I wrote to customer care many times to which they never responded. In the month of October 2016 I asked them to disconnect. They didn't disconnect. Again in November when I asked them to disconnect they disconnected but sent me huge bill. They said I have used over 8GB. I told them I have a 5 GB plan and your connection doesn't work as soon as or before it touches 5GB. How could I use 8GB. They can't explain but keep asking for extra money. I repeatedly asked them to send me the corrected bill. But they never did.
No one is there to explain how could I use 8GB when my plan was 5GB.
Idea is full of incompetent people and when you decide to leave their network they make unreasonable demands.
Be careful.
Guys all 4-5 ratings are from idea people. don't believe these ratings. Idea is pathetic
Hope the review helps.
Thanks
Amit