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MouthShut Score

42%
2.40 

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Worst network. Harasses users for their mistajes
Apr 24, 2017 02:37 PM 2196 Views (via Mobile)

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Idea network is really worst. Only in limited places it works well. The call keeps getting cut. Internet doesn't even work in 2G when claimed 3G. U get extra bills which are never explained.


I had bought 3 Sims for my family. Everyone faced many issues with idea. And I called up customer care to deactivate the number paying the necessary bill.


But one number they didn't deactivate. and didn't even send me the necessary finals bill. So it was basically the mistake of customer care executive. I discontinued using the sim but they kept on adding every month rent. And made various advocates call me. abuse and black mail me that they'll drag me to court. Etc.


At one point I was fed up and paid some random amouNt and the payment was always denied.


And the black mail continues.


Never choose idea. They are bad at providing good network. Customer care doesn't help. And finally they'll make your life miserable.


Hope this review helps.


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