IDEA is renowned company but it is not upto mark If I am talking about Network it not available everywhere you need to know I am not saying low coverage there is no coverage in some places I stayed in Noida but whenever I would go to Laxmi Nagar there is no network is one of the example so it is very problematic for me.
Customer call center is good and they satisfy their customers so it is good.
If I am talking about charges I think it worst from all other telecom companies they charged very high and services are very poor so I didn't recommend it.