I am a Idea network subcriber from around 8 years. Idea customer service is good and billing is trust worthy. Idea network is not good in some areas outside city, when travelling in shiradi ghat area I found absolutely No signal in my mobile. In banglore city signal streangth is good but inside my office building I faced problems with Idea network. Inside office building Idea signal is good but voice clarity is worst, and other side person can't listen to my voice. I have to come out of building to make a call. Other network like airtel and Jio doesn't have this problem. Idea adopts to the change in buisiness quickly as per second billing started Idea adopted it quickly and changed my plan to per second billing instead of oer minutes billing. When Jio reduced internet charges Idea also gave similar packs to retain the customers. I am a prepaid customer till now I havent faced any issue with recharge, billing etc. My pack is 1sec 1 paisa billing. 3G activated. 3G soeed is average ranges between 600kbps to 800kbps to me. Idea Internet speed fluctuates a lot hence can't compketely rely on idea. My idea app gives best offers recharge options available. For any complaints we can call 121 and talk to customer care they respond positively. Totally idea is a average operater needs improvement in the area of signal quality and Internet speed and reliability.