Sep 16, 2014 01:48 AM
64675 Views
I happened to get Personal Loan from ING Vysya Chennai branch through Sridhar C and Saravanan. Until I submitted my documents, I was promised of better interest rate with decent processing charges and no hidden charges. Also since I applied through deal4loans, I was promised additional "Nil foreclosure charges" and a sun glasses worth of Rs.2999. Finally I got a sanction and Personal Loan # is PL41304535
During disbursal I noticed additional deduction of Rs.1049 which is meant for personal insurance, which was not asked for and neither I was informed of. After repeated follow up with the sales person(s), finally they are ready to pay from their pocket as they forgot to inform. More than money, its the transparency of processing. So I ended up following with their customer care and its still in progress. I am not sure what will be the outcome, but I have decided to make it publicize enough, so that anyone who reads thru can make sure that these wont happen.
The gift which was sent to me is Rs.400 worth of watch, which not even my building security will wear. I have asked for clarification on this as well. I am neither positive nor concerned about this.
So keeping the story short, Watch out the transparency in processing the loans from 7th largest bank in India.