Dec 14, 2010 11:35 AM
9933 Views
I hope this is taken up seriously by IFB India. It is the most unapproachable and unhelpful foreign company to have set foot in India. Here goes my mom's disastrous saga with the company:
Mom: I had called the local IFB customer service to repair my IFB dishwasher on the 5th of Nov, 2010 and have made several calls since then. To my horror the service personnel demanded extra money to repair the dishwasher.
The company is not been sending anyone to repair the machine. This and the attitude of the IFB service people has disappointed me and I will now on discontinue and also discourage my relatives and friends to buy IFB appliances. I have been cheated from a big company like yours, it's a disgrace to have put my faith in your company.
Following my mum's advice I will never buy any IFB product and will ask others to be wary of the sad response and service of the company and buy products at their own risk...
