MouthShut.com Would Like to Send You Push Notifications. Notification may includes alerts, activities & updates.

OTP Verification

Enter 4-digit code
For Business
MouthShut Logo
Upload Photo
ICICI Lombard General Insurance Image

MouthShut Score

24%
1.48 

Customer Service:

Claims Settlement:

Premium:

Range of Plans:

Staff Attitude:

×

Upload your product photo

Supported file formats : jpg, png, and jpeg

Address



Contact Number

Cancel

I feel this review is:

Fake
Genuine

To justify genuineness of your review kindly attach purchase proof
No File Selected

Verified Member MouthShut Verified Member
Delhi India
Slow Service
Oct 21, 2016 01:33 PM 22179 Views

Customer Service:

Claims Settlement:

Premium:

Range of Plans:

Staff Attitude:

Buying an insurance for you and your family is somewhat normal these days. Earlier thgis field was dominated by LIC, however, now there are multiple private players vying for the customers' attention. I too know someone who has an insurance from the ICICI. His experiences, however, were not as rosy as painted by the ICICI company.


He had a car insurance and a health insurance from the ICICI. He had to relocate to some other place in Delhi, so he asked the ICICI official to change his RTO office. However, his request was not paid heed at. He wrote to them multiple times and even sent all the documents, still his request for the change of RTO office was not looked at.


In addition to this, one of my relatives has an ICICI Lombard General Insurance for his health. Sometime ago, he met with a small accident and had to be hospitalized for few days for nursing his injury. Since, his insurance had cashless facility so he was not particularly worried about the charges.


Post his treatment, he went to the insurance office and inquired about the compensation. The ICICI officials kept on ignoring him. I also went him with the office and the officials were pretty rude. They kept on asking weird questions from my relative and told him to wait till the next week for the compensation. Frustrated by this, he threatened him with legal action. Then, he was awarded some compensation( not the full amount though!).


Overall, make sure you check the facilities provided by the insurance you intend to buy and especially, check the claim settlement ratio of the organization before buying the insurance.


Upload Photo

Upload Photos


Upload photo files with .jpg, .png and .gif extensions. Image size per photo cannot exceed 10 MB


Comment on this review

Read All Reviews

YOUR RATING ON

ICICI Lombard General Insurance
1
2
3
4
5
X