Sep 01, 2015 10:42 AM
28268 Views
I am a policy holder of icici lombard and All of my vehicle are insured with icici Lombard. I have a maruti Suzuki alto which is insured with icici Lombard from beginning.
Once it met an accident on highway. I called agent and inform him regarding accident. He just told me to call its customer care and book a complain.
I did the same. After some hour there claim manager called me and told me to take the vehicle to the nearest tie up garage.
Another day the claim manager came and complete the photograph session and told the garage owner to start the work.
After a week work had finished and the claim manager came again and collect the bill.
The total bill was around 40000 from which I pay 7000 and the rest money is given by icici Lombard to the garage owner.