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MouthShut Score

24%
1.54 

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Don't trust them, take everything in writing....
Apr 17, 2017 09:32 PM 3768 Views

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My experience with ICICI personal department was horrible. First time when applied for loan, they disbursed the loan amount without informing me.


Same thing happened again they disbursed the money without informing me, this time their representative cheated me in processing fee and foreclosure charges too.


I was told that the processing charges are zero but when money was disbursed, it was 3999+ service tax.


Also he told me that the foreclosure charges would be zero after six months but when I saw the letter it was zero after 12 months, that too when you close the loan with your own funds.


I spoke to their customer service people, they did not do nothing and repeatedly told me that they have a document signed by me.


I don't know what to do, I feel cheated.


Can I take any action against them? They did not inform me about the charges before disbursing the amount.


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