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I’ve been with Hostonce since 2002 and am giving up as of today. I’ve
known they weren’t the greatest host for awhile, but have put up with
the sort of spotty service over the years
due to the cheap price.
My email though has now officially been down more days than it’s
been up in the last month, with the worst case being right now where I
have not received email for over 4 days. It’s absolutely ridiculous.
Their tech support is a joke and anytime you send in a request, you
receive a canned response, usually a day or two later, that often does
not even address the contents of your complaint.
They post updates to problems on their status page that are not
kept up to date, and never offer any estimate of when an issue may be
corrected. They make it impossible to contact them through any means
other than their help desk, but often THE HELP DESK PAGE IS UNAVAILABLE when they are having technical issues.
A close friend of mine has had two of her sites down for almost 2 weeks now
and while they were happy to take her cash for the domain name and
hosting renewal, they have had no interest in responding to her since
then or getting her site back up.
I feel horrible that I referred her to this hosting company years ago.
Worst Host Ever! Check out some of the reviews on Hostjury.com if you need more proof of what a garbage host this is.
Goodbye Hostonce..... Your cheap prices are not worth the heinous service. In the words of Discharge, NEVER NEVER NEVER AGAIN!
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Pros: |
Cheap. This is the only pro AT ALL
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Cons: |
Heinous service and tech support is a joke
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