Jul 23, 2017 06:06 PM
4234 Views
I have purchased Activa 3G From Sachi Honda Nashik on(1-Jan-16)
From the day one I am facing issue of "Scooter Not starting at morning Time" & Fuel economy of 20-30KM/litre I have given Many complaints to Dealer as well as Honda President Mr.Keita Muramatsu but absolutely No response. After a several follow up they have sent 02 engineers from Pune office they had confirmed this as a defect but tried to teach me this is not an issue.
I have asked clearly to refund my money but they said we are ready to give you an replacement but I have to pay the difference amount for that I have not agreed.
Key Take away from My Issue
1.Sachi Honda Nashik is fooling the customers & very adamant response.
2.Honda Two wheeler is not Customer centric company, After not getting the Proper response from customer
care I have sent Email to Honda President Mr.Keita Muramatsu but he had also not responded to any of the email.
3.Honda customer care team has closed complaint Id without addressing my issues.
4.I have Recommend to all my friends, do not buy any Honda Two wheelers based on my experience.
5.I am in process of filing case against Honda & Sachi Honda Nashik.
- I have personally met Sachi Honda owner Mr.Dinesh Varade but still of no use.
Regards
Atul Kale
M-9922900870
