I had ordered a double cot & sofa from Home Town.The delivery of sofa was late by a week & was damaged.The 2nd delivery
was after a
month & the sofa had
2 tears(holes).The
3rd time the sofa was delivered after
another month wait and was a complete
mismatch to the sofa set we had ordered.(The color was different).Fed-up with all this my husband asked for a
refund and immediate clearance of the sofa from our house as it was being used as a
warehouse for
dumping damaged goods.It took another 3 days.The in-charge there refused to give our money back by cash/cheque.They wanted to revert to our credit card which we had already paid-off after 2 months of waiting for the sofa.After much
screaming , arguing & hassle, my husband got the
cheque after 4 days.The
deliveries used to come at
11 pm & was a kind of
harassment for the family with
delivery guys constantly pestering for money.The
cot also had some
scratches for which painter came and polished it.
All this hassle after paying the cash upfront & impromptu.It was a nightmare & regret that we stepped into such a place.Never in my life would I recommend my friends or relatives or even enemies to visit Home Town.
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