This is a nice online gifting service. I have used it personally a few times and they have always been prompt and courteous. The items selection on the site is good. The web interface is pretty easy. I have been very impressive with the customer service. They keep you informed at every stage of your order. They have been prompt in their delivery. The items delivered have also been as promised. They always have specials running for special occasions like Diwali, Holi, etc. They also have an online post service by which you can type a letter on the internet on their site and they will print and send the letter by regular post in India. This is a good service for NRIs. This site is trustworthy that is what is most important to make sure your gift reaches your loved one on time.