Aug 06, 2015 10:05 PM
33963 Views
I recently purchased a Sofa from HomeTown Marthahalli Bengaluru. The delivery was promised within a week and I was promised a call from them one day before delivery with the details.
Over the entire week there was no updates on the status. The in-charge of furniture offered to call back each time with update - no calls - no updates.
No one cared to pick up the landphone number listed in the bill. The website under maintenance and down.
Called up on toll free; the guy had no idea on the status of the stuff nor could he give the numbers of the concerned guy in the store.
The sofa eventually came after 3 days of relentless follow up right from furniture incharge to warehouse manager to goods tempo driver.
Forgettable experience hometown shopping! PS: They charge you Rs.50 for basement parking and only refund if you buy from the store!