Aug 19, 2016 12:11 AM
5794 Views
I bought a 1.5 ton split AC this summer. The specific model requires that the filter be cleaned every 15 days - something that their dealer Vijay Sales never told me. Never knew there was an AC that requires that frequent cleaning of filter. First breakdown experience because filter cleaning crossed the period. Now a second breakdown has happened within 4 months - 7 days already, a part has to be fixed but the engineer has not turned up after the first review. Have written to their customer care, called them, tweeted to them, wrote to their MD - nothing works. In contrast I have 2 Mitsubishi split ACs that have performed faultlessly for the past 2 years. My next move will be to pack the AC and send it to their MD for putting at his own house.
