The particular model requires that the channel be cleaned like clockwork - something that their merchant Vijay Deals never let me know. Never knew there was an air conditioner that requires that incessant cleaning of channel. To start with breakdown encounter since channel cleaning crossed the period. Presently a second breakdown has happened inside 4 months - 7 days as of now, a section must be settled however the specialist has not turned up after the principal audit. Have kept in touch with their client mind, called them, tweeted to them, kept in touch with their MD - nothing works. Conversely I have 2 Mitsubishi split ACs that have performed impeccably for as far back as 2 years. My best course of action will be to pack the air conditioner and send it to their MD for putting at his own home.