My name is rohit abd today I am writing about hindware which is a well known brand in india especially for middle class and lower middle class as it is used by them mostly. I am a plumbing engineer and I am very well aware of hindware. Lets go through key points:
Quality:
First point I always consider is quality and they are not good at that. As we check their chinaware, it hardly sustain upto 4-5 years and cracks starts developing on it and starting fading in colour also. Highrl range product are good but upto some extent.
Customer care:
As per industry they listen the big customers but I have heard lots of complaint about them at individual level.
Staff:
Staff is good and have proper manners that how to deal with customer but only upto sales level. If you personally buy a product ( one or two pieces) they will start making excuses for you service or maintainence. Overall I give them 2 out of 5 stars.