Apr 07, 2016 06:45 PM
22342 Views
I bought Hercules Cycle Rodeo ZKR - 20"(6 Speed) from Rajesh Cycle Trading Company(Address: LGF 6, Gaur Gravity, Near Easyday/Gold's Gym, Kala Patthar Road, Indirapuram, Ghaziabad(TIN NO: 09265802810, CST NO: ND-5073075 Dt. 17/4/96, Tel NO: 0120 -42294534).
I bought this cycle for my son on 19 Jan 2016. Within 1 month its chain broke entirely and the paddle torn on both the sides. When asked to change, the shopkeeper refused saying it will cost me extra. But he changed the chain. The handle grip is always getting loose on both the sides and the mud guard also torn off within 20 days of purchase.
Now today again chain broke and my son fall badly and hurt himself. I am really upset with your cycle quality and and not able to answer my son if why I bought such a bad cycle for him which is tearing apart every now and then. I request you to please take your cycle back or exchange it. I don't expect to buy a cycle and it to be all torn apart within 2-3 months.
At least, not Hercules Cycle which use to be a best standard in our days.
I seriously hope that you will look into the matter and resolve it as soon as possible.
Regards
Amit Tripathi
Amit.tripathi2k2@gmail.com
