In last month I made a tour for kerela with heena tours and travels. There was a troop of about 30-32 people with me. We all were really happy with their services and responsibility. I'll make it out in sequence what we experienced with the tour-
1) from our destination point out luggage was handed over to them which was always before us wherever we went.
2) the staff was really coperative and never denied for any service asked by any of us.
3) the guide provided was very good and knowledged man, he provided us all necessary prerequisites for all places we go.
4) THE MAIN THING - is the chef he really made awsome and delicious food every time. And of a huge huge variety.
5) nothing bothered us about their timings of journeys etc.