Jan 19, 2012 01:43 PM
21876 Views
I purchased the product in July 2011 & initially had a terrible experience of liquid squirting from stem vent. my entire kitchen would get messy with cooker contents splashed all over. my email complaints to hawkins consumer care went unheard for over a month! then after a verbal jolt to them. I was directed to a local service who gladly helped with a replacement but the same problem recurred. an officer who travels to my city visited our house & "taught" me the hawkins way -that really helped a great deal. but alas, the splashing continued. finally I called the local office who again visited our home & said that the pressure regulator needed replacement, which was done immediately.
Since then, I have not had a problem. However one can't leave the cooker unattended as liquid spurts, splashes all over. secondly, one has to cook using a low flame only.
THE FLIP SIDE IS THE SPEEDY COOKING PROCESS OF ABOUT 5 MINS FOR TUAR DAL, which no other pressure cooker can match! this & the good looks makes up for a great cooking experience.