MouthShut.com Would Like to Send You Push Notifications. Notification may includes alerts, activities & updates.

OTP Verification

Enter 4-digit code
For Business
MouthShut Logo
Upload Photo

MouthShut Score

Internet Speed:

Connection Reliability:

Help & Support:

Customer Care: +91-18004193114

×

Upload your product photo

Supported file formats : jpg, png, and jpeg

Address



Contact Number

Cancel

I feel this review is:

Fake
Genuine

To justify genuineness of your review kindly attach purchase proof
No File Selected

Hathway Broadband is very good services
Aug 22, 2016 11:26 AM 13262 Views

Internet Speed:

Connection Reliability:

Help & Support:

I have been using Hathway for the past 6 years. Their internet speed are good and they deliver as per promise. Their customer support team is quite decent in addressing customer concerns.


However, one area which is pathetic and needs to be addressed is their sales team. The team calls up and also SMSs offers for renewal, but does not action on it. It is good to assume that they are doing this for namesake. If you ask them to email the offer to your registered email ID, they do not do so despite agreeing. If you call back the mobile number the offer is SMS from, it is never picked or switched off. It appears to be a pure marketing gimmick.


When you call them and address this concern, the staff lacks the decency to apologize and make amends.


For this unprofessional reason alone, I do not trust them.


Regards


Upload Photo

Upload Photos


Upload photo files with .jpg, .png and .gif extensions. Image size per photo cannot exceed 10 MB


Comment on this review

Read All Reviews

YOUR RATING ON

Hathway Broadband
1
2
3
4
5
X