Sep 21, 2016 04:42 PM
13295 Views
When your marketing tagline reads “WHERE LIFE CONNECTS”, it has been an uphill task to connect even with you. And yes, I do not live in Iceland/ Antarctica for all you know.
Have emailed thrice and visited the office at JM Road in Pune on three different occasions for something as ‘complicated’ as an ADDRESS CHANGE.
How to escalate this further? Well, when the website claims “ Superior service and Support”, and I want to write to someone in a position of decision making, I next read “ Reliable and Fast”, and almost give up after reading “ Service you can trust 100%”.( These are like pointers under Service. LOL).
So anyway, if the address change is a mammoth task, how about me changing my service provider?
