May 10, 2016 03:06 PM
15756 Views
I have taken a Hathaway Broadband connection on 25thApril 2016, with 40 Mbps/100GB plan, I was tempted by the speed.The connection was provided by 25th night, and from day one, my night mare started.The net gets disconnected every few seconds and minutes.The promised speed of 40Mbps varies from 0.8 Mbps to 38 Mbps in very short intervals.More surprisingly, the wifi connection triangle shows as though it is connected, but can not browse or make calls on whatsup or imo. Even if some time get connected, in a few seconds/minutes, the call drops and I hear a voice "check your internet conmection"in imo and beeps in whatsup.
The customer care is hopeless, and no body service guy attends.During the last 8 days, I spent about Rs.200/- on telephone calls to Hathway customer care, ? as there is no toll free number.
Except, hearing a sorry and making false commitment problem will be resolves in 1 hour or 2 hours and by the evening at last the problem is not solved.They just playing games with customers. Further, I found that they are also cheating.
Thus, my conclusion is that Hathway is a fraudulent Internet service provider, and nobody should opt for it.
Cuts I'd 1101066280
