Sep 02, 2017 12:45 AM
11539 Views
(Updated Sep 02, 2017 12:48 AM)
I'm using Hathway broadband since 1 year and I'm obsessed with their service.
Internet speed:
3 months back I took Half yearly package with 60 mbps speed and FUP with unlimited data. Though the data is unlimited the speed is not upto 60 mbps. It would be hardly upto 2 to 3 mbps. It's totally disgusting. Since the it's just a data cable rather than fiber optic the speed will decrease even.
In an optical fibre communication data losses will be minimum but in this case large amount of data will be lost and we will get the remaining data. That's the major issue with Hathway broadband.
Connection Reliability:
We cannot trust the connection of Hathway because we don't when the servers will get lost. The signals from the routers will be lost suddenly. It will be a big problem if there is an urgent work. so we cannot rely on this connection.
Service & support:
Here comes the supporting staff. Screw them all. They are really useless for this useless broadband. If we give complaint they will respond after week. Very Very slow service from this broadband.
My advice is to switch to a very good broadband service like ACT Fibre etc. Don't depend on this bullshit.
