Jun 23, 2017 10:35 AM
6175 Views
I am writing this review based on the service offered by the Hathway customer service in the mira road region. The office of this company is 10 minutes from my house which is a good thing for me, however since the day I have taken my internet connection from them I have been facing the problem of fluctuating connection. Though the speed of the internet is superb and I have no complain regarding that but this internet connection is not continuous and gets disconnected time and again.
Due to this I have faced many problem in booking tatkal ticket many times. The customer service is also very disappointing, the staffs are very rude and arrogant. I had many incidents till now wherein the customer service representative didn't bother to listen to my problem and very arrogantly received the call. I am surprised to know that how these people get to work with such a good company.
This is not good for a company's reputation as it may loose their customer due to such behavior of the customer representative. Experiencing this from hathway I will recommend people to use hatway but telling them first that their customer service is pathetic.
