They are simply in making money and do not even care for their customer satisfaction.

I was dragged for more then 3 months till i get a chq cleared which was issued by govt. of India.

I presented a DD of hardly 5000 Rs. which was issued by the govt as a return for the excess tax paid in my account. Issues were :

1. They straight away said that i have not presented it with the instruction advise which is a part of the Chq.

2. When checked with their HO they had a copy of what I have submitted.

3. No clue where the copy went

4. Sent to some othr areas for clearing where there is no branch of HDFC

5. Fianlly I was instructed to present again and again ... dragged for 3 months

6. At last the validity of the Chq expired.

7. I had to claim that in the next assesment year.

8. Losing it is not a big deal but the play they made around me was big ...

Not sure how they survive in the service industry.

How long have you been with this Bank?

No, I do not have an account