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Godrej RD Edge SX 221 CT5.2 Direct Cool Single Door Refrigerator Image

MouthShut Score

55%
2.53 

Ease of use:

Durability:

Handy:

Style & Design:

Help & Support:

Rs. 10,430 (Launch price)

Godrej

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Verified Member MouthShut Verified Member
Bellampally India
LOOKS GOOD BUT WORKS BAD
Jul 25, 2017 05:35 PM 16178 Views

Ease of use:

Durability:

Handy:

Style & Design:

Help & Support:

GODREJ EDGE SX  we have purchased this refrigerator 6 months ago and using this till now.But the refrigerator did not make us satisfactory and the performance is not up to the mark.We have already bought a GODREJ refrigerator earlier it worked very well for almost 9 years so we were happy with the performance and decided to buy the fridge of same company GODREJ.


We checked a few models and at last we selected GODREJ EDGE SX model.The salesman described the features and we were satisfied and purchased it and started using it.After using it or our months suddenly we experienced huge drop in the cooling.


FEATURES:


The price of the refrigerator is 13500 Rupees and the features and specifications are as follows:


The fridge is equipped with a unique Silver Ion freshness technology which keeps the food and other items fresh or longer time.


This is also equipped with an inbuilt stabilizer so there is no need of using a stabilizer to control the voltage.This can work within voltages between 140 v to 260 v.


The power saving mode also allows the refrigerator to utilize low power consumption so saving power bills.


NOT DURABLE:


All these features  seems to be very good in the price range and the unique features and specifications vary from others.But the problem is with the cooling.suddenly the cooling dropped drastically and in summers the problem persists more.The cooling was good for only 4 months and started to deteriorate after that.


Handy style but poor performance makes this model lame and is less used by the consumers.I have purchased a model with silver color stainless steel body.But after using the body seems to be losing its shine and the steel body started to rust.


BAD SERVICE & SUPPORT:


The service is very bad.The staff does not attend to the problem well and never in time.My fridge started troubling after using it or four months.I tried to contact the service staff and tried to register my complaint but the staff did not respond well.It took almost 3 months for the problem to be solved.And they also charged me 5 thousand rupees even though I had one year warranty.


Overall the refrigerator is not bad but with the problems I faced with this product I am unhappy with the refrigerator's performance.So I don't recommend this.


THANK YOU.


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