MouthShut.com Would Like to Send You Push Notifications. Notification may includes alerts, activities & updates.

OTP Verification

Enter 4-digit code
For Business
MouthShut Logo
Upload Photo
Go Air Image

MouthShut Score

31%
1.76 

Check-in Counter:

Staff:

Seating Space:

Punctuality:

+91-2268968300

×

Upload your product photo

Supported file formats : jpg, png, and jpeg

Address



Contact Number

Cancel

I feel this review is:

Fake
Genuine

To justify genuineness of your review kindly attach purchase proof
No File Selected

Bangalore India
Don't Go With Go Air
Feb 11, 2016 01:46 PM 18912 Views
(Updated Feb 11, 2016 02:00 PM)

Check-in Counter:

Staff:

Seating Space:

Punctuality:

Wow, are these guys really running an airline company? Again. Wow. Where do I even begin. Let's see. I am a not-so-frequent airline traveller, mostly 2 times a month. This is due to my family being located in another state than where I am currently located. I am a simple person, by that I mean not insanely rich. So I pick flights based on my budget. Prior to this, I had traveled in other well-known low-cost airlines. And I know what to expect.


Ok, so I decided to try Go Air for my travel from Mumbai to Bangalore. Not my best decision. 7.10 am Flight booked. I lay in bed watching a movie, as I have to get up early anyway. Cellphone vibrates. I open it and see an sms.'Dear Mr blah, blah.your flight has been delayed. New time - 7.40 am'. Alright. Fine. I am the kind of person that needs to hear these important changes from an actual person. So I call the Customer Care.'Yes, your flight is delayed to 7:50 am'. Content, I go back to my movie.


TIme: 6:15 am. Venue:Ticket counter of GO Air in Mumbai Airport. The dude behind the counter says' I am sorry sir, the check-in time is over. We cannot let you in'. What? I check my time again. 6:15 am. Customer Care dude said check-in time ends at 6:40 am, boarding begins at 7:15am. Now here's the real shocker.


I go'Yes, but the flight is at 7:40 right? I am almost 90 minutes early. What are you talking about?'


'No sir, the flight is scheduled at 7:10 am'.


After 20 minutes of dishing out pleasantries at the staff, I decide to give up.'Just book me on the next flight'


'SIr, your next flight is at 2:30 pm, but we can give you window seats.'


Great, that solves everything right?


After 7 hours of watching my favorite TV series which I will review later, I finally approach my seat. Guess what, it's dented. A small pointed protrusion from inside the middle that, if you lean back will poke your spine pointedly.


Cursing my day, I decide to just end my frustration with a disappointing nod at the air hostess standing in front of me. She knew, and she didn't care. Go Air is just this, cheap prices. That is it. As I said before, I do not expect a 5-star experience, but at least get the basics right. Flight Schedule, seat quality in that it is fit to LEAN BACK AT LEAST! The in-flight service is just your average crew members doing their jobs like robots. Would it kill you to at least smile? Yeah, that's right, they do not even smile. I guess they're still memorizing the safety instructions while welcoming the passengers.


Just stay away for GA. There are plenty other airlines with a slightly more(Rs 200-500) cost airlines that are leagues above this piece of junk. One of them begins with a'V'. That one is heaven, believe me.


I landed in Bangalore and never looked back. Never Go WIth GO AIR.


Upload Photo

Upload Photos


Upload photo files with .jpg, .png and .gif extensions. Image size per photo cannot exceed 10 MB


Comment on this review

Read All Reviews

YOUR RATING ON

Go Air
1
2
3
4
5
X