Sep 20, 2015 10:23 PM
26000 Views
I have taken multiple trips in different sectors in this airline and my overall experience has been pretty good. I must have taken GOAIR for atleast 10 times in routes like Bangalore- Kolkata(round trip), Mumbai-Bangalore(round trip) and many other sectors. Till date I have not faced any major issues with this airline and the going has bene pretty much smooth.
As far as I remember only couple of times the flight has been pre-poned or post poned for few minutes for which notification was sent prior to departure.
Staffs on the flight are pretty good and do their duty as expected. Check in counters are though crowded at times and standing in queue is irritating but that is common with all the airlines.
Food and drinks are also served on the airline but you have to pay for it.
Cancellation is also hassle free and refund depends upon the type of plan under which the ticket has been booked.
Aircrafts used by Indigo are also good and well functioned. I have never faced any mis-adventure till date.
Arriving for checkin prior to 45 minutes is advisable as chances are that you will be denied checkin if you are late. Luggage allownace is also as per stated in the tickets. Few kilos here and there is ok as they are not very strict with that.
Overall a good carrier and I would recommend this to everyone who is looking for a budget airline.
