Mar 26, 2016 09:49 AM
27114 Views
I have purchased 1.5 ton DAIKIN AC from Girias, Kammanahalli, It was really a nice crowd attracted by their so called false advertisement, even many are buying 2 Ac's at a time. They are so nice until they sell the product, after that they will show you the hell. No one does not care for installation.
Called girias many times even after 2 days from the date of purchase, they simply given one number asked us to follow up for installation, so stupid peoples does not even answer properly.
Called the installer, he takes the complete address contact details etc., and said it is not possible to come same day. It was like the situation we did'nt beg him.
Girias clearly said, we need to contact installer directly and their liability is over. I happened to use the law of consumer forum and told them, I will return the AC to their showroom. After some time one person called at 9.30PM and said he is nearby to my house and come for installation. So funny, But we agreed as if we miss him, again the whole process.
They started smashing our wall like anything at about 10.30PM and in hurry they are hammering the wall and hanged the AC and said they do not have plug and connected with loose wire.
finally they are able to finish the same by 11.30PM and asked for Money, when I asked them to provide the bill, they were refused to give the bill and even refused to clean the debris as it spread the entire leaving area. They just left saying they know how to collect the money. I was wonder, without providing any extra materials, how they are asking the money when Girias said it is free installation.
We started cleaning the area and it was almost 2.00Am next day.
Dear citizens, please do not go cheat by seeing their attractive adds and spend your money and peace of mind. Please buy from the authorized dealer directly if you need to shell out some extra money also does not bother.
I have all the pictures and proofs of the communications done with them. It will be posted in face book shortly