Dec 01, 2015 03:11 PM
33045 Views
I had previously bought a Godrej AC and water purifier from Girias, Indiranagar so I went back there to buy a new washing machine. My final selection was between Samsung and LG. I don't know what the sales guy had against Samsung but he kept putting the brand down and LG praises were coming out of his ears. Anyways since it had good reviews and slightly better features, I purchased the LG model. Girias gives you absolutely nothing. No gifts and no discounts.The manager is filled with attitude. Guess he's not scared of online competition.
I paid the entire amount(Thursday) and was assured that it would be delivered the next day and installed on Saturday. I wanted it urgently but it made no difference to Girias and said that they can't do anything. Its the process.
My machine was delivered only late Saturday evening. No calls to explain the delay and nobody was picking up the Girias landline. Its Tuesday 2:58 pm now and my machine is still not been installed. Yesterday a technician called and said he'd be there 4. I called him at 5:45 and he cooly told me he's in some area and won't be able to come today.
This experience has been horrible. I wished I bought a machine online or from another outlet.
