Apr 18, 2015 12:13 PM
8444 Views
My brother sent a certificate through this courier from Madurai to Trivandrum. He had sent me the WBN. I tried to track in their web site. In the web site the status was 'in transit' even after 5 days. I tried to send an email through the web which was unsuccessful.
Sending email separately bounced back. Then I got the contact numbers after a lot of effort. They dont pick up the phone easily. When I got them on the phone they told the cover is here and you can come and pickup and they wont deliver . They were clear and not even apologetic about it.
If you have only old people at home or house far off from their office dont ask your relatives and friends to send anything including even a one page document( as in my case) through Franch Couriers Incidentally this is not the first experience with them. This is my fourth. My brother sent it through another agent who had a tie up with this Franch. So I could not prevent the mental agony. I am just now preparing to go to their office driving some 4.0 km of thick traffic in hot sun.
