hi friends, today i would like to write more on after salesservice and dealer satisfaction of customer of ford and all other company....for that i m comparing dealers of ahmedabad of all company as ahmedabad
is now metro city and each and every company has their dealers overhere and i also aware of market here.
since on diwali i have planning to buy good sedan so since last 2-3 months i m in search of one good car, i have sortlisted aveo,fiesta,SX4,indigo,logan and verna
FORD : there were 2 dealers of ford here in ahmedabad , ocenicford and cargo ford, of them ocenic has just made his new showroom before 1 year and recently since 3 moths cargo ford was established and today i read ocenic ford is closed by somehow, and since ford has launced his cars in india more than 5 dealer changed and now only cargo ford is there to sell ford vehicles, now my thinking is i know fiesta is very good car in all aspects more than SX4 i think but how can i trust such a company for aftersales whose dealers changes yearly every 1 or 2 and i know monopoly of single dealer as one of my friend who is working in ford told me because of low no. of units sell ford dealer’s main tartget is on repairing work to earn money so once your warranty completed in every service you will b charged not less than 5 figure rs. and its true, so as everyone knows ford is in ever higher loss since its establishment in around 1900. so i think there strategy of chaning dealer doesn’t support company.
below is general aspect scenerio of dealers in ahmedabad and you can compare why maruti,tata and hyundai cars are more succesful in market..
MARUTI: more than 4 dealers in ahmedabad MANAN,KATARIA,KIRAN,POPULAR ....
TATA : 4 DEALRS SWATI,CARGO, and 2 more as i dont remember name.
HYUNDAI : SHARMA,CONCEPT AND PLANET ....IN HYUNDAI since launch new dealer added but
; not a single terminated.
general motors : SAME AS FORD STORY 4-5 DEALERS CHANGED SINCE LAUNCH NOW ONLY
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nbsp; SINGLE DEALER GALLOPS MOTORS ,/.....SO MONOPOLY
MAHINDRA : ONLY 2 DEALER AND SINCE LOGAN IS NEW SO MAHINDRA BETTER NOT TO
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sp; COMPARE.
FIAT : T
HE PERFECT EXAMPLE OF INDIAN CAR INDUSTRY , ONCE THIS COMPANY HAD
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bsp;RULED OVER INDIAN ROADS WITH ONLY 1-2 MODELS FOR 40 YEARS ...BUT BUT
; SINCE MARUTI ENTERED ....RESULT WE CAN SEE ....FIAT IS STILL STRUGGLING
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p; TO OCCUPY SOME PERCENTAGE OF SHARE IN CAR INDUSTRY BESIDES WE
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bsp; KNOW ITS QUALITY IS SUPERIOR THAN MARUTI AND TATA....FOR EXAMPLE
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bsp; THE SUCCESFUL SWIFT DIESEL ENGINE IS LICENCED FROM FIAT AND YOU
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bsp; CAN SEE DEALER SUPPORT NETWORK OF MARUTI HAS MADE SUCCESFUL..
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TODAY MANY PEOPLE ARGUED THAT NOW FIAT STILE IS MARKETED BY TATA
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; SO NOW ITS NO PROBLEM FOR AFTER SALES BUT MY FRIENDS THE FIAT CARS
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nbsp; ARE ONLY MARKETED BY CARGO TATA NOT ANY OTHER TATA DEALER AND
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bsp; MARKETING IS ONLY LIMITED TO PALIO RANGE...ONE OF MY FRIEND HAVE
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nbsp; FIAT PETRA AND HE HAS VISITED TATA FOR SEVICE BUT TATA DENIED
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; BECAUSE FIAT PETRA IS NOT UNDER CONTRACT FOR TATA....SO FRIENDS
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nbsp; &nbs
p; FOR FIAT CARS ITS STILL CRUCIAL TO GET SERVICE AS YOU ALL AWARE
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; IN INDIA MONEY IS MORE MATTER AND GOD KNOWS ON WHICH DAY
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bsp; CONTRACT WILL BRAKE THEN WHO’S THE FATHER OF ALL FIAT CARS
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nbsp; SO ITS TRUE FOR ALL FIAT CARS TODAY " JANM DIYA KISINE ....USE PALTA
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HE KOI AUR BAP...AGAR IS BAP NE CHHOD DIYA TO NAYA BAP MILEGE KE
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sp; NAHI?............FIAT CARS ARE LIKE NAJAYAZ AULAD.....LISTENING VERY BAD
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; BUT ITS THE TRUTH.
SO IN MY VIEW BELOW ORDER IS BEST.
1) MARUTI
2) TATA
3) HYUNDAI
4) MAHINDRA
5) FORD AND GENERAL MOTORS.
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