Mar 21, 2017 04:49 PM
4578 Views
My package consignment number C991M0086902 has been lying in Kolkata for the last three days. Forget about delivering, no one has even contacted me to tell that the package has arrived. After much pain and effort, I could get the mobile number of the customer care at Kolkata 9330139165, who could be as unprofessional and unpolite as can be imagined. They would disconnect the call without telling me whether they have finished their talking or I should not hold any longer. Anyway, After many calls, they finally directed me to contact another number 8100219179, which has been switched off since long. When I refer back to the old number with this complaint, they ask me to try again after some time. Am so thoroughly disgusted with these people. So much for customer satisfaction.
If anyone can suggest how these people can be punished, kindly advise.