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MouthShut Score

57%
3.92 

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Pathetic Customer Service - Order #3076998
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.
Aug 09, 2017 12:41 PM 3118 Views

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FNP E RETAIL PRIVATE LIMITED Cares

FNP E RETAIL PRIVATE LIMITED is working closely with MouthShut.com to achieve customer satisfaction

I must agree that I made a mistake by choosing fnp for rakhi delivery. Since I placed my order I am in pain. I am sick and tired of logging complaint and they keep closing it.


Charged me 629rs x 2 for lumba rakhi which was not delivered and when I asked for refund they say they cant as they believe its delivered. I dont care why they think so or where in their system the flaw is, all I know is that the lumba rakhi was not delivered and I want my money back.


they are the biggest cheat, never ever order from them, your order will not be delivered and they will never refund as they always believe that you parcel was delivered. I got cheated big time and dont want anyone else to suffer.


These kind of sites should be banned and reported to police.


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Brand Response

Dear Customer,
We are sorry to hear about your experience and regret the inconvenience caused to you. Ferns N Petals is now associated with Mouthshut.com to offer you a solution. We hope our team has got in touch with you and your issue was resolved. We assure you that we will strive to do our best to serve you in the future.
Flowerly Yours,
Team Ferns N Petals

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By: FNPPL | Apr 08, 2022  08:05 PM Comments 0

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