Nov 01, 2016 11:29 AM
5284 Views
FNP E RETAIL PRIVATE LIMITED Cares
FNP E RETAIL PRIVATE LIMITED is working closely with MouthShut.com to achieve customer satisfaction
HI GUYS, FERNS N PETALS: A few days back I have ordered Lucky Bamboo 5 Layer Regular and received a dried up plant which is all yellow in color and got only 4 layers, its a birthday gift and I am highly disappointed with the service from Ferns N Petals, I have been chasing them for the past 1 week to get a resolution on this and I got one of the rude reply from their customer service agent Tushar saying due to climatic conditions the plant is expected to come in a dried up state and there is nothing wrong in it, none of this information was on the website at the time of my purchase, I spent Rs 3100 on a dried plant with half of the stalks missing, this kind of cheating is not accepted, the site deserves to be shut down.Thank you, have a nice day.
