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MouthShut Score

57%
3.94 

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Extremely Poor Services!!
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.
Jun 06, 2017 11:38 AM 3110 Views

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FNP E RETAIL PRIVATE LIMITED Cares

FNP E RETAIL PRIVATE LIMITED is working closely with MouthShut.com to achieve customer satisfaction

I have ordered cake for congratulating someone and instead of that they have delivered cake mentioning "Happy Mothers Day ". and that too in a very bad shape & condition as it was all melted. They charge you for fixed time delivery but most of the time they failed to fulfill their commitment. it's completely waste of your time & money. Would never recommend it to anyone. Their customer service is inefficient & incapable. They have issues with their own products as they themselves have very limited knowledge about their products offerings and services.


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Brand Response

Dear Customer,
We are sorry to hear about your experience and regret the inconvenience caused to you. Ferns N Petals is now associated with Mouthshut.com to offer you a solution. We hope our team has got in touch with you and your issue was resolved. We assure you that we will strive to do our best to serve you in future.
Flowerly Yours,
Team Ferns N Petals

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By: FNPPL | Apr 08, 2022  08:12 PM Comments 0

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