Feb 15, 2017 12:59 PM
2653 Views
(Updated Feb 15, 2017 12:58 PM)
FNP E RETAIL PRIVATE LIMITED Cares
FNP E RETAIL PRIVATE LIMITED is working closely with MouthShut.com to achieve customer satisfaction
Like most of the reviewers here, I have two problems. They are insanely overpriced. And their service is pathetic.
Customer service is like a parrot. They just repeat what they are told without solving your problems.
Product quality is not out of this world. They charge 2000 for a cake which should be worth INR 500 at max.
Delivery time is a big sham. They keep messaging you that your order is out for delivery but there is no way you can check the status or contact them. They do not share the number of the delivery guy as a part of their nonsense company policy.
And eventually they will not deliver because of some "unforeseen" reasons. Go figure!
The only reason for ordering from these sites is to get reliable service. And since they cannot do that, there is no point engaging with these folks and wasting your time. And it is not even like they get their orders delivered through a third party. They have their own logistics department and still they manage to make mistakes after mistakes. I will for sure never order from them and make sure no one I know orders from them.