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MouthShut Score

57%
3.94 

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#WorstBrand#PatheticExper ience#WillNeverBuyfromU
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.
Mar 13, 2017 01:41 AM 6868 Views

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FNP E RETAIL PRIVATE LIMITED Cares

FNP E RETAIL PRIVATE LIMITED is working closely with MouthShut.com to achieve customer satisfaction

I ordered Cake and Bouquet for My Mother Birthday. First of all I have to call them multiple times to check the status of my order. Order was supposed to Deliver between 9.00 Am to 9.00 PM and Finally I get the response from them at 11.30 PM when nothing will be open outside as well, that They cannot deliver the order. Due to technical reason order didn't go to the vendor. Simple response was Sir, If you cancel the order then we will refund you back or We can deliver your order after 2-days. You absolutely ruined our day. This is just a order for you but for us it is sentiments and emotions attached with it. I will never buy from your site and also make sure others will also not buy from your site.


#WorstBrand, #PatheticExperience, #WillNeverBuyfromYourSite


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Brand Response

Dear Customer,
We are sorry to hear about your experience and regret the inconvenience caused to you. Ferns N Petals is now associated with Mouthshut.com to offer you a solution. We hope our team has got in touch with you and your issue was resolved. We assure you that we will strive to do our best to serve you in the future.
Flowerly Yours,
Team Ferns N Petals

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By: FNPPL | Apr 08, 2022  07:48 PM Comments 0

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