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Home > Ecommerce and Online Business > Online Shopping > Ferns N Petals > Great customer service

Great customer service. Review on Ferns N Petals

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MouthShut Score

57%
3.94 

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Sri Ganganagar India
Great customer service
Thank You
A token of appreciation from the brand
Nov 20, 2016 08:02 PM 7727 Views

Customer Service:

Product Quality:

Delivery Timeliness:

App & Websites:

Reliability:

FNP E RETAIL PRIVATE LIMITED Cares

FNP E RETAIL PRIVATE LIMITED is working closely with MouthShut.com to achieve customer satisfaction

1) Great taste of cakes


2) On time delivery


3) They delivered a wrong cake which I had not ordered, but it was delicious.


4) On complaining about this case, the customer service was more than happy to help. They sent a fresh new cake for no extra cost with a bunch of roses and an apology note for the mistake.Cake was again delicious.


From my point of view, they are a definite choice. A recommended option.


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Brand Response

Dear Customer,
Ferns N Petals is now associated with Mouthshut.com. Thank you for letting us know that you are happy. We feel all the more motivated to keep going. We assure you that we will strive to do our best to serve you in future as well.
Flowerly Yours,
Team Ferns N Petals

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By: FNPPL | Apr 08, 2022  08:57 PM Comments 0

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